Due to high demand as a result of the COVID-19 virus and demands on logistics, you may experience some delays in receiving your order. We are working extremely hard to process and dispatch all orders as quickly as possible and we ask for your understanding in these challenging times.
We provide a free delivery service on all of our main products i.e. Climbing Frames & Swings within our main areas of operation in the UK. Accessories and Mats incur a delivery cost unless ordered at the same time as our main units. For ease therefore free delivery is available within Zone 1 for all orders over £200.
Should you wish to order Accessories or Mats separately the following delivery charges will apply.
|Cost||Delivery Charge (for orders under £200)|
|£0 – £50||£9.95|
|£51 – £199||£19.95|
|£200+||SEE ZONE CHARGES BELOW|
- We deliver between Monday – Friday excluding bank holidays from 8am to 5pm.
- We will be in contact with you after placing your order to confirm exact delivery times and delivery will usually take up to 2 weeks, we will ensure you are updated on exact dates.
- If you would like to collect a products yourself from our HQ, please bear in mind that the products are large, heavy and unassembled. A large vehicle would be required, contact us for more information.
- Our delivery service includes delivery to your driveway or kerbside.
- Please note, delivery to Zones 2 & 3 incur additional costs. This is because these areas are outside of our usual area of operations and couriers regularly change delivery costs and timings. For delivery to Zone 3 please contact us for a bespoke delivery charge.
- Any aborted or non-deliveries caused through no fault of Garden Play will incur a charge of £45 to customer.
|Zone||Delivery Charge (on orders of £200)|
|Zone 1 (Mainland UK except the postcode areas below)||Free|
|Zone 2 (PH, DD, PA, FK, KY, G, KL, ML, EH, NR, IP, SA, TA, DT, EX, TQ, PL, TR postcode areas)||£49.95|
|Zone 3 (Northern Ireland, Republic of Ireland, UK Islands, BT, HS, ZE, KW, IV, AB postcode areas)||Price on Application|
For any further information regarding our delivery service, please don’t hesitate to contact us